Please read

this is all important!

1. Reservations

  • All Holidays require a 3 night minimum reservation and are subject to cancellation if this requirement has not been met during the reservation process.

  • All cabins are non-smoking.

  • We DO NOT allow PETS.  ONLY Cabin 12 Considers pets on a case-by-case basis.  We STRICTLY Enforce this Pet Policy.

  • You must be at least 25 years of age to rent a cabin

  • Only persons with a valid charge card and drivers license can make a reservation and that person must be present during the entire stay, with understanding they are also responsible for any and all damages that occur during the reservation.

  • Rates shown for each cabin are with the understanding that maximum occupancy will not be greater than the defined “maximum occupancy” listed under each cabin on our online booking page. Failure to comply will result in an additional $100 per person/per night charge for past nights and you will be asked to leave the property. These maximums are set for fire code and insurance purposes and can not be exceeded for any reason, no matter the age of the guest.

CHECK-IN: 3PM

CHECK-OUT: 11AM

Late Check-outs will be charged a rate of $20/hour if prior permission has not be received.

2. CANCELLATION POLICY

14 days or more notice = Full Refund : 8-13 days notice = 50% Refund : 7 Days or less = No Refunds

3. PET POLICY

WE DO NOT ALLOW PETS; and you will be asked to leave the property before your stay has ended; no refunds will be given. If our cleaning crew notifies us that pets were in the cabin, a minimum $200 fee will be added to your bill.

ONLY Cabin 12 will consider pets on a case-by-case basis. Guests with pets must contact us to complete a reservation in cabin 12. When applicable, a pet deposit of $200 is added to your stay if you have received permission. After check-out a refund of $100 will be refunded if no pet accidents have occurred as we have to have all linens and furniture cleaned of pet hair and dander. If damage is found you will be billed a minimum the cost of replacing items that have been damaged. Please pick up all outdoor pet waste.

4. PLEASE, NO!!!!!!…

No smoking inside ANY CABIN. Renter will be charged an additional $250 if there is evidence of smoking indoors.

No tents or RV parking/hook-up on cabin property. Hooking up an RV will be assessed a $100 per night fee in addition to an over occupancy failure to comply fee of $100 per night/per person, if applicable.

No gun firing of any type (including BB guns and air-soft). Evidence of such will be reported to proper authorities, you will be charged for clean up/damages and you will be evicted.

DO NOT move any furniture other than chairs. No beds, couches, tables, televisions, etc, should ever be moved.

All cabins are on a septic system, please only flush toilet paper down the toilets!

5. DAMAGES, including Intentional OR MALICIOUS
Includes: broken items, stained linens, towels, or furniture.

Firefly Cabins reserves the right to determine if damage to or loss of items in the cabin is due to negligence or malicious intent. If negligence or malicious intent is determined, guest will be charged accordingly for damages.

  • All cabins are inspected before your arrival.

  • Any damages found at the cabin after your check-out will be charged to the credit card on file.

  • It is your responsibility to report any damage during the first two hours of your arrival. Reporting damage after this time is not valid.

  • Stained or torn linens or broken furnishings will be billed to you at replacement cost plus 20%.

6.CLEANING FEES & CHECK-OUT POLICY

There are no additional charges for cleaning your cabin if it is left in "tidy" condition. Additional cleaning fees will be billed to your credit card if the cabin requires additional cleaning above our normal cleaning service. Examples of "tidy" include:

  • TAKE your trash through-out your stay to our dumpsters located in the fenced area, left of property, to the right of the BIG RED Fire-station building.

  • Dishes washed or soaking in hot soapy water in the sink.

  • No cigarette butts or trash, including pet droppings found on cabin property. All cabins have outside ash tray bins for your cigarettes and cigars. Please, Please, close the front door on your cabin when your outside smoking, as the smoke will go inside and smell up the cabin.

  • Furniture must be arranged in original location

  • All cabin amenities (games, toys, decorations etc.) put away neatly in their original condition.

  • No food left on: grill, stove top, oven or microwave.

  • No spills or “accidents” left unattended.

7. THEFT

Your are renting a privately owned Cabin. Each owner has taken it upon themselves to stock and supply a variety of amenities for each cabin. Each cabin is different in what is provided; however, all items within each cabin are considered personal property, and you are entitled to only use them during your stay and return them in the same condition. This means all cooking ware, coffee makers, Tv's, DVD players, Movies, Books, Board games, Playing cards, Remote controls, Posters, cup holders, ash trays......any and all things that you the renter did not bring yourself....these items are the personal property of each cabin owner and any theft of these items will be turned over to the proper authorities, and you will be banned from returning to Lobo in the future.

8. FORGOTTEN ITEMS

  • Items (non-perishable) if found in the cabin after you leave are kept for one week. If we have not received a call or email from you about your items, they are donated to local charities.

  • We will mail your items back to you for the cost of total postage plus $25 handling fee.

Physical address

#20 Vogel Drive

Heber Springs, AR.  72543

Contact Us

We Accept all Major Credit Cards

Firefly Cabins at Lobo Landing

TEL: 833-228-2099

E-MAIL: Firefly@FireflyCabinRentals.com

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© 2020  Firefly Cabin Rentals LLC.